Thanks for sharing your experience here in the Roku Community, @Bex75proctor!
We understand how frustrating this issue is for you, and we'd like to be able to help sort this out.
Could you tell us?
- What channel/s is/are affected by the closed captioning issue?
- In what Roku device you're experiencing this?
- When did you start noticing this issue?
In the meantime, you may visit this support article: Turning closed captions on or off.
Looking forward to hearing from you!
Best,
The Roku Community Team
Emmanuel-D.
Roku Community Moderator