Hi @VBopparam,
Welcome to the Roku Community!
The issue you are experiencing is related to a hardware issue, and we would recommend contacting your TV manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.
For a list of Roku TV manufacturer's contact information, visit our Community post here: Contacting Support for Your Roku TV.
We appreciate your understanding.
All the best,
Chel
Jecheal R.
Roku Community Moderator