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Eric150
Reel Rookie

Roku powers on and opens Roku Channel cooking show

When we power on the Roku Ultra (and the TV), it opens in the Roku Channel to a cooking show that we have never watched and aren’t interested in watching. 

Current solution is to delete the Roku Channel and when turning it back on, to cancel the installation of the Roku Channel as it opens. Much fewer steps, but not the desire. 

Not happening on same device upstairs. 

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3 REPLIES 3
makaiguy
Community Streaming Expert

Re: Roku powers on and opens Roku Channel cooking show

There have been 8 models released under the Ultra model name.  My Ultra 4800 dies not exhibit this behaviour.  What is your model number (shown via Settings/System/About)?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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Eric150
Reel Rookie

Re: Roku powers on and opens Roku Channel cooking show

It’s a 4670X. 
I deleted the Roku Channel twice and it seemed to stop. Then I reopened Roku last night and the Pluto App downloaded and opened a program. Deleted that and it hasn’t done it again (yet).  

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andyross
Roku Guru

Re: Roku powers on and opens Roku Channel cooking show

Do NOT use the OK/Select button to wake from sleep. For some screensavers, that may cause an ad showing to be activated.

You can use any key. I typically use one of the arrow keys.

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