Features, settings & updates

[RokuReynan-L]

Hi, @2krazy.

Greetings from the Roku Community!

Thanks for letting us know that you're also having this issue and providing us with this information. No worries, our team is already aware of this issue. In the meantime, we appreciate your patience and understanding as we look into this. 

If there's anything else we can do to assist you, please let us know. We're here to help.

Thanks,
The Roku Community Team

[johare]

It's been happening on my Roku Ultra frequently.  Finally figured out that it seems to be mapping part of the image that was on the screen prior to the screensaver being activated onto the surface of the "Roku rock".  Here is an example where it activated while an episode of Superstore was paused. I outlined the area that seems to have mapped to the rock in yellow. 

[RokuReynan-L]

Hi, @johare.

Greetings from the Roku Community!

We appreciate you informing us that you’re facing the same problem and for the information you've shared. Our team is aware of the situation and is actively investigating it. Thank you for your patience and understanding as we address this issue.

If there's anything else we can do to assist you, please let us know. We're always willing to help.

Thanks,
The Roku Community Team