my Roku has been working fine, but now, it won’t boot up. I get the bouncing Roku logo then a blank screen. If I hold reset for 30 seconds it will boot, I can select my language and connect to WiFi, as soon as it says checking for updates it crashes to a black screen and the only way to recover is to reset again, tried various power supplies etc but no change
It sounds like the only thing left to try is a different USB cable. How old is the Express?
Hi,
it’s about 3 months old, I would take it back for exchange, but, unfortunately Argos seems to be out of stock everywhere for it, so hoping it may be an easy fix
Mine did the same thing, although the reset funtion did nothing. Mine is 10 months old. It appears to be a device issue, not sure if a software update was recently done or what. Went to use it yesterday to watch some college football and simply did not work. Of course Roku cutomer service is non existent and the website does not function to process a replacement. About the worst customer service experience of all time and literally impossible to contact Roku. What has happended to customer service anymore - don't suggest you have customer support when you don't and it's impossible to contact Roku. Rediculous...
