Features, settings & updates

[crobnson43]

We spend hundreds for their Roku tv and they can make it unusable at a whim? If I had your box I would toss it.

[fatkinson]

I purchased an Apple TV.  
I will be replacing my Roku with it next week when I have time to spend on learning to use it and setting it up.  
I had been a very happy Roku customer up to now.  
Not any more.  
I sent them the opt out letter.  It should be there any day.  
This is disgraceful!  

[crobnson43]

Makes me wonder what else they have up their sleeve if they are so forceful about the arbitration clause.

Why are they so worried about getting sued? 

[jharle508]

My Roku won't even display the home screen.  I have checked all wires/connections, etc. but when  I hit the button to display my channels I get nothing at all.  Roku turns the TV on, but I can't get to the Roku menu.  HELP!!!!

[atc98092]

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@jharle508 wrote:

My Roku won't even display the home screen.  I have checked all wires/connections, etc. but when  I hit the button to display my channels I get nothing at all.  Roku turns the TV on, but I can't get to the Roku menu.  HELP!!!!

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This is a completely separate issue from what's being discussed here. You should start a new thread, and make sure you mention exactly what Roku you have by model number, not just the name. 

[viceclown]

Just opened the Roku app to use private listening and I’m being forced to agree to a new TOS with arbitration. I don’t agree to this TOS change. You can’t sell us a TV for 100s of dollars and then change the terms under which we can use it. This is unacceptable. The only way to opt out is onerous and manual by sending a physical letter. Fix this or I’m sending all My Roku products back. 

[TrashTV]

I hope Roku goes bankrupt 

[TrashTV]

So I found another way through this other post saying to go to your Roku account and turn your stuff into guest mode it bypasses all the bull**bleep** and then we'll ask you how long you're going to be using this until you check out I just put till 2033

[EsKay]

TOS: Dispute Resolution Terms

Seriously??? I can’t use the Roku device that I bought and own unless I agree to your new Dispute Resolution Terms???

If I don’t agree you brick my device??? Seriously??? What idiot thought that was a good way to do business???

Now I’ll never buy another Roku products in my lifetime. 

[Anonymous]

@EsKay 

The terms are not new. Just a minor update. The no class action and arbitration clauses have been there all along.