The address is in the TOS. But go to the CA State AG website and fill in their complaint form which is very simple.
"there's actually very little that has changed"
Other folx are pointing out that quite a lot *has* changed.
Also, "binding arbitration" is quite different than INDIVIDUALIZED BINDING ARBITRATION, which is blocking collective action for their wrongdoing. Of course a big mega-corp player in the streaming game can squash any of us like a bug, individually.
In addition, the means of shoving this down our throats and holding our devices hostage until we relent is truly loathsome, repugnant and deserving of widespread condemnation for anti-consumer activity.
Lastly, in the face of such hubris a shoulder shrug (again) leads to losing all our rights.
I prefer NOT to be repeatedly and consistently violated, thank you.
Switch to Amazon Fire and file complaint with CA State AG online. Very simple.
Switch to Amazon Fire. Say goodbye to this Bud Light wannabe.
"The fact that a company who has my credit card and personal info on file wants to waive any lawsuits, is questionable and very concerning."
YES, this right here! What have they *already done*, which necessitated this desperate power grab, that we need to worry about?!
Shades of Bud Light. Switch to Amazon Fire and file complaint with state AG
There must be a class action brewing.I say switch to competing A player and file a complaint with CA State AG which is very easy online.
What Roku did by bricking the units unless you agree sounds racist to me. I disconnected mine and switched to Amazon Fire. I also filed a complaint with CA AG.
Class action suits seem to be the only recourse for users in these situations. I purchased the product under a specific agreement and I agreed to those stipulations at the time I purchased the product and created an account and initiated it's use. The company has no right whatsoever to arbitrarily change those stipulations and disable the product without offering a refund for the purchase price of a product that they have made unusable.
Very Simply, they are entitled to change the stipulations in their policy for any new users that purchase their product from that point forward. They cannot retroactively change the policy and make it unusable without offering a remedy or compensation for the unusable product.
I’m down. I’m sure there are so many ppl that would be as well if they knew what was going on overall.
when you purchase an item/product it’s yours. The services Roku provides are services.. they shouldn’t control your TV.
I would understand if we lost access to the Roko services but to prevent use of the entire TV? Horrible!
Unfortunately, Roku has opened our eyes to all of the many other issues they have. If they would have allowed a “maybe later” feature that disabled their services but allowed hdmi & settings access, we would have never even been mad enough to even think about this. Now, we are focused on this and there’s so many of us that will NOT let it go, maybe Roku should provide some transparency about the data they collect & how they maintain it. We all agree to these ridiculously long terms & conditions/usage contracts but maybe we shouldn’t.
thanks to Roku I’m officially fed up with every single corporation trying to take advantage of people. We are strong together. The only reason why companies are successful in the first place is because of the people giving them money. 🙂