Features, settings & updates

[DBruck]

When will this update be ready?

We have the same problem and it’s hurting our ears and basically not possible to listen with the Bluetooth headphones as there is no volume control 

[DBruck]

when will this update be available? It’s been more than a month since you posted this and still not working. Can you post a timeline?

[parker-g]

@RokuRiamie-D @RokuReynan-L  any update on when this software fix will be released? seems small, but this is a huge issue for usability of the device

[ex5tube]

After the update, I am also having this issue with my Bluetooth headset. My Roku remote will not adjust the headphone volume.

headphones: KVIDIO (WH201A)

Roku About Info:

4802X - Roku Ultra 

X010005LP2HL

SODA241LP2HL

14.0

Tracker ID HL-482-115

[Tibbetts]

Those are the same headphones that I use.

[redwing47]

As of 12-8-24 there has been no update to correct this issue.

[Rwdcsw]

Yup. Just bought an ultra 4802RW and the volume control on the remote does not work. Fix it already. 🙄

Roku Ultra (4640 series)  

[skottey]

This issue still has not been fixed and I have to say it's pretty pathetic at this point ROKU. You broke our streaming enjoyment going on this entire holiday season. Halloween, US Thanksgiving, soon to be Christmas. This time of year is when I watch the most TV. Now it's soiled by trying to use my Bluetooth headphones not through my Roku device like I always did but instead through a clumsy Android app that freezes, crashes, mutes out, cuts out, etc. We need this fixed ROKU. My entire house has a Roku Ultra on each TV. Even my Roku TVs have Roku Ultras (I kid you not). I need the ability to use my headphones LIKE I ALWAYS have directly through the Ultra Device. I don't want to use your poorly designed app. I want to do what I always did before your MANDATORY update. At the very least allow us to roll back to the last update. EVERYTHING WAS WORKING FINE until October 18, 2024 when the system updated to 41.0.4 Build 12221. PLEASE FIX THIS THIS WEEK!!!!!

[Nuni]

Thanks