Features, settings & updates

[RokuRiamie-D]

Hi @jadebox,

Thanks for posting in the Roku Community!

We appreciate you letting us know that your Roku Ultra is stuck in Recovery mode. We have already coordinated this with our Roku-appropriate team for review.

Kindly check your direct messages as we have sent you a private message for further assistance.

We look forward to your response.

Regards,
Riamie

[mhance3]

@elucidator This is the way!

I did all of the other things with resets and finally the fix was the discharging of the power. I noticed during this process that my HDMI cable if wiggled just right would drop the connection. Possibly a short in the unit or something. I work with computers a lot and have saved many laptops and desktops doing this same discharging of power.

[sirzirro]

Worked!

You did good. Thank you for your input.