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SpringSt
Newbie

Roku TV Stuck in Restart Cyle

I have about 250 Roku TVs between 2 properties, and they all are set to Guest Mode. We set the TVs up at one property about 1 year ago, and at the other property about 8 months ago. About 2 weeks ago, we're suddenly seeing the same issue pop up on multiple Roku TVs a day at both properties. After turning on the TV, it says "updating guest mode". then is says "restarting", then the TV restarts and it continues in this cycle.

I have been doing a factory reset for each TV and that seems to fix the issue, but just wondering if anyone might have insight on why this issue is happening suddenly with so many TVs across 2 properties?

Thank you.

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