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Roku Express with old firmware unable to update the software
I have a Roku Express 3900x I’ve not used for some years.
I have attempted to set it up. I connected it to the TV via the provided HDMI cable. The electrical supply is connected directly to the wall. I powered it up, located my network, and entered my network password. I then received “Checking for new software” and then immediately "Software update failed (error code 003).
I did a factory reset of the Roku and tried installation once again. I got the same results, stuck at "Software update failed."
I unplugged my router, did a factory reset of the Roku, and powered my router on after 10 minutes. The situation is still the same - it connects to the Wifi and then hangs on Software update - "Software update failed."
I did a factory reset of the Roku and tried connecting it to the network using my cell phone hotspot. It connected to the Wifi and then hangs onSoftware update - "Software update failed."
I cannot get into the Roku to discover what is the previous firmware.
