Features, settings & updates

[sunnypossum]

The big search bar is totally stupid and irritating as **bleep**.  GET IT OFF MY SCREEN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[RokuJechealR]

Hi Community users!

We appreciate you posting here in the Roku Community!

Please be advised that it isn't possible to hide this Search Bar, but you can customize other parts of your left navigation column by navigating to Home > Settings > Home screen and looking at the options.

We thank you for the feedback. Rest assured, we will share this with our team for review.

If you have any other concerns or feedback, please don't hesitate to let us know.

All the best,

Chel

[jwagoner22]

For the record, it "was" possible to hide it before since it didn't exist in this state previously, it simply isn't now due to changes folks made for reasons that were not related to improving the customer experience obviously.  Even if I wish to make a search, which I rarely do, I will refuse to use that cursed space consumer out of principle if nothing else. 

You would think after enough business snafus [New Coke, X, etc.], folks making the big decisions would stop breaking things that were already fixed.

[Maskil39]

I don’t think your response is factual, as there are times when the home screen comes up with no search bar at the top. (like this morning when it suddenly changed to a Blue Background.)

You’re missing the point on this be a NEGATIVE for customer service.  Users are tell you that they don’t NEED/WANT this function, and yet you persist?   Epic fail in customer service.  This should be a simple software fix, and you’re NOT willing to do that?

As I noted in my original post,  I have to buy several large screen TVs for our church, and since we have to click at least one more time to get to the HDMI1, I can’t recommend this for users who are not very tech oriented.   There is a search function over to the left. 

Get this fixed NOW!!!

Maskil39

[Maskil39]

I don’t think your response is factual, as there are times when the home screen comes up with no search bar at the top. (like this morning when it suddenly changed to a Blue Background.)

 You’re missing the point on this be a NEGATIVE for customer service.  Users are tell you that they don’t NEED/WANT this function, and yet you persist?   Epic fail in customer service.  This should be a simple software fix, and you’re NOT willing to do that?

 As I noted in my original post,  I have to buy several large screen TVs for our church, and since we have to click at least one more time to get to the HDMI1, I can’t recommend this for users who are not very tech oriented.   There is a search function over to the left. 

Get this fixed NOW!!!

Maskil39

[ETC]

"it isn't possible to hide this Search Bar"

WOW!!  What a lame response.

 Have you ever heard of software programming?

[Maskil39]

I agree with the former poster. -"What a lame reply."   

This should be a simple software fix, and yet you persist with NEGTAIVE customer service and response?

No

[shannon-k]

"Please be advised that it isn't possible to hide this Search Bar" -- Roku Community Moderator

While I realize that you are limited to responding with whatever scripted comments you are allowed, may I point out that we are all very aware that "it isn't possible to hide this Search Bar" This is, I believe, the third time we have been so advised by moderators in the 3-1/2 months and 9 pages (currently) of this topic. There have also been lots of mentions of forwarding feedback to the appropriate team. What there haven't been are results. Admittedly, I don't know much about computer programming. However, I have the utmost confidence that someone who does can quickly figure out a way to either remove that search bar or make it optional. Probably the person who figured out how to add it. Go ask that person. Hurry, before they leave for the weekend.

[RokuCarly]

Hi, Community users! 

We hear you and sincerely regret any inconvenience this may have caused you. Furthermore, we appreciate you for your feedback. Rest assured that we'll let the team know and further review this, as your convenience and satisfaction are what we aim for. 

Feel free to create a new thread if there's anything else you'd want us to address. If you have further clarification regarding "the big search box" from the Roku home screen, kindly reply to this thread.

Thanks,
Carly

[Chicken]

Grandpappy always said:"Go big or go home!"

I say place the entire list of pay movies and channels the user isn't signed up for, right there and make him/her work harder than ever imagined possible, to get to where he/she wants to go.