Help

Features, settings & updates

Get troubleshooting tips to configure your Roku settings. The community forum has tips for screen mirroring, Guest Mode, software updates, audio, and more.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
atc98092
Community Streaming Expert
‎07-31-2024 05:53 AM

Re: 003 can't update and only have blank screen

A factory reset does not change the OS version. There is no “default” OS after a reset. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
0 Kudos
Reply
rickoneguy
Channel Surfer
‎07-31-2024 07:34 AM

Re: 003 can't update and only have blank screen

Ah I did wonder if my assumed architecture was correct, I'm guessing an FR just resets user settings rather than reverting the entire boxes software to a stored default state. 

0 Kudos
Reply
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.