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Krawk
Binge Watcher

REQUEST: Ultra 4850R(W) - USB Playback -- Dolby Vision and HDR10 Support

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As the title suggests, can we get support for MKV and MP4 files with embedded Dolby Vision and HDR10 metadata?

Out of the box the USB port supports multiple codecs, multiple file formats, and the such but it seems to choke when presented with such files.

Is there an alternate "app" other than the built in media player I can install that supports these formats?

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RokuJohnB
Community Moderator
Community Moderator

Re: REQUEST: Ultra 4850R(W) - USB Playback -- Dolby Vision and HDR10 Support

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Hi @Krawk,

Greetings from the Roku Community!

We will be more than happy to assist you further with your inquiry about the new Roku Ultra. Please be advised that Roku Ultra 2024 supports MP4 and MKV with DV/HDR in the Roku Media Player. 

For more information, check out this support article on how to use Roku Media Player to play your videos, music, and photos.

Hope you'll find this info useful. Let us know in case you still have any questions.

All the best,
John

John
Roku Community Moderator

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RokuJohnB
Community Moderator
Community Moderator

Re: REQUEST: Ultra 4850R(W) - USB Playback -- Dolby Vision and HDR10 Support

Jump to solution

Hi @Krawk,

Greetings from the Roku Community!

We will be more than happy to assist you further with your inquiry about the new Roku Ultra. Please be advised that Roku Ultra 2024 supports MP4 and MKV with DV/HDR in the Roku Media Player. 

For more information, check out this support article on how to use Roku Media Player to play your videos, music, and photos.

Hope you'll find this info useful. Let us know in case you still have any questions.

All the best,
John

John
Roku Community Moderator
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