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David771
Reel Rookie

Photostream videos not playing

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Some videos,  or rather several,  in my Google photos accounts won't play on my TCL Roku in Photoview. They play on my phone just fine, so not sure what the disconnect is. Streaming works perfectly in other apps, this is the only problem I'm having 

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RokuEmmanuel-D
Community Moderator
Community Moderator

Re: Photostream videos not playing

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Welcome, and thank you for sharing your question here in the Roku Community, @David771.

We understand that you are looking to play videos from your Photostream, and we're here to help provide the information you need.

This feature in Photostream is still unavailable to all Roku models. However, I'd happily forward this to the relevant Roku team for review. We'll take it as feedback, and as a valued Roku user, we only want the best streaming experience for you.

In the meantime, visit this support article: How to use Photo Streams on your Roku® streaming device.

Let us know if there's anything we can do to assist you further.

Regards,
Emman

Emmanuel-D.
Roku Community Moderator

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RokuEmmanuel-D
Community Moderator
Community Moderator

Re: Photostream videos not playing

Jump to solution

Welcome, and thank you for sharing your question here in the Roku Community, @David771.

We understand that you are looking to play videos from your Photostream, and we're here to help provide the information you need.

This feature in Photostream is still unavailable to all Roku models. However, I'd happily forward this to the relevant Roku team for review. We'll take it as feedback, and as a valued Roku user, we only want the best streaming experience for you.

In the meantime, visit this support article: How to use Photo Streams on your Roku® streaming device.

Let us know if there's anything we can do to assist you further.

Regards,
Emman

Emmanuel-D.
Roku Community Moderator
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David771
Reel Rookie

Re: Photostream videos not playing

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That was a typo. I meant Photoview

renojim
Community Streaming Expert

Re: Photostream videos not playing

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@David771, try the app's website:  https://www.photoviewapp.com/

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