Hi @Jonesy21,
Greetings from the Roku Community!
We acknowledge your concern about the Photo stream since it is not working. We're happy to assist you further.
Please note that two options are available for using the photo stream features. Please try both options and see if they make a difference. Whether adding pictures to your Photo Stream or one shared with you by a family member or friend, you can upload photos using a web browser or the free Roku mobile app.
Web browser
Open a web browser on your phone, tablet, or computer and use the following steps to create a Photo Stream and upload photos.
- Visit photostreams.roku.com
- Sign into your Roku account.
- Select Create Stream to create a new Photo Stream, or choose an existing stream.
- Upload your favorite photos
- If desired, customize the name of the Photo Stream
- Share the stream with family and friends using the Stream URL or email the link to them directly
Roku mobile app
If you have not done so, download and install the Roku mobile app for iOS® and Android™, and then use the steps below to upload photos.
- Launch the mobile app.
- Tap on the User icon in the top corner
- Tap Sign in and enter your email address and password
- Select Photo Streams
- Select Create Stream to create a new Photo Stream, or choose an existing stream.
- Upload your favorite photos
- If desired, customize the name of the Photo Stream
- Share the stream with family and friends using the URL or email the link to them directly
Once signed into the mobile app, you can upload directly from the photo gallery to your phone using the following instructions.
- Open the photo app on your phone
- Choose one or more of your favorite images
- Tap the share button and choose Roku to upload the images to any of your Photo Streams.
After creating your first stream, the Photo Streams channel is installed on your Rou devices, and the screensaver is automatically set to Photo Streams.
This should resolve the issue you are experiencing; however, if it is still unresolved, please reply, and we will be able to assist you further.
Best regards,
John
John
Roku Community Moderator
