Features, settings & updates

[Kiggy]

Hello, 

I have a TCL Roku tv, software version 14.0.4, build 12221 and I live in Canada. 

I cannot find the backdrops app even when I search. Can anyone help pls? 🙏

[renojim]

I'll copy the response I gave to a fellow Canadian:

"Backdrops will be available to US Roku TVs only at launch."

How to use Backdrops on your Roku streaming devices | Official Roku Support

Roku doesn't do anything quickly, so I wouldn't expect it anytime soon, but you never know.  They're also very poor about communicating any kind of timeline.

[RokuJohnB · Accepted solution]

Hi @Kiggy,

Greetings from the Roku Community!

We'll be more than happy to assist you further with this inquiry about the backdrops.

Please be advised that backdrops are only available in the United States.

For more information, refer to the support article that @renojim provided above.

We hope this helps. Please let us know if there's anything else we can do to assist you.

Best regards,
John

[Tflerang]

When will it be available in Canada?

[RokuJechealR · Accepted solution]

Hi @Tflerang,

We're glad to have you here in the Roku Community!

Please note that we don't have any information to share when the Backdrops app will be available in your region.

However, feel free to watch our Blog for future announcements or updates.

We hope to expand with more features to provide our customers with the best streaming experience.

Thanks,
Chel