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smithdoor
Binge Watcher

Re: Channels/Menu Missing. Oh Roku. I have a bone…

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Any updates on the channel numbers fix. 

Thank you 

Dave 

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TheHLT
Streaming Star

Re: Channels/Menu Missing. Oh Roku. I have a bone…

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Hi @smithdoor

Dave. Yes, they solved the issue about 3 days ago. It appears it was an update problem.

If you’re still having issues, may I suggest that you make a separate post here to @RokuERey (and make sure you put the name just I’ve entered it here) and inform him that you’re still having issues.

He should reach out to you to follow up.

Good luck!

smithdoor
Binge Watcher

Re: Channels/Menu Missing. Oh Roku. I have a bone…

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Getting a update On channel numbers coming back.

It been over 30 days do you how must long will be.

It very nice having channel numbers compared to others

Thank you

Dave

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TheHLT
Streaming Star

Re: Channels/Menu Missing. Oh Roku. I have a bone…

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Hi Dave.

My channels are up and running properly and have been so for the past (approximately) 35”40 days now’

i suggested to you that you should reach out to @RokuERay and he eill assist you in getting the channels back tout suite (quickly).

Simply post a message here using the address @RokuERay and he will contact you back here.  Remember, squeaky wheel gets the grease and you should not have waited this long to reach out.

Good luck!

Tara

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renojim
Community Streaming Expert

Re: Channels/Menu Missing. Oh Roku. I have a bone…

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@smithdoor, see if this post helps:

https://community.roku.com/t5/Features-settings-updates/Channel-numbers-missing-in-Roku-Live-TV/m-p/...

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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