Features, settings & updates

[Pissoffidontwan]

This explains the problem but it doesn't solve the issue. Surely being able to show my own videos on my own tv without having to screen mirror is a standard feature? Like so basic I'd choose a Chromecast over a Roku because of it

[RokuRiamie-D]

Hi @Pissoffidontwan,

Welcome to the Roku Community!

We completely understand your input and greatly value your feedback, which helps to improve the Roku Mobile app. Rest assured that our team will be aware of this, as your convenience and satisfaction are among our top priorities. In the meantime, your patience and understanding are highly appreciated.

Let us know if there's anything else you'd want us to address. We'd be more than willing to listen and take action as we are committed to finding a resolution to your concerns in the best way we can.

Regards,
Riamie

[Loam]

Literally just add the feature back in… It was good and useful exactly as it was, and now it’s gone for no sensible reason

[RokuJohnB · Accepted solution]

Hi @Loam,

Thank you for posting here in the Roku Community!

We acknowledge your concern about the media option missing from the Roku mobile app. We are happy to assist you further. Please be advised that this feature is no longer available on the Roku Mobile app. As an alternative, you can still use screen mirroring and AirPlay.

Hope you'll find this info useful. Let us know in case you still have any questions.

Kind regards,
John

[haydentech]

I agree with the original poster that Screen Mirroring and Airplay are poor substitutes for this functionality.  Furthermore, if you search on Google for how to show a photo on a Roku, the instructions for using the Media tab are still the first result, and it takes you to the Roku website which still shows that now-incorrect info about using the Media tab.

I also agree with the OP that this was a dumb decision and is a good reason to NOT choose Roku in the future.  You took something that was useful and working, neglected to update your website about how to use it, and just made everything less useful and more frustrating.