Hi, @pamngan63.
Thanks for posting here in the Roku Community!
We're glad you reached out to us about your experience with the Roku Airplay feature prompting you with an incorrect code. We understand your frustration, and we'd like to help.
To help us investigate further, please provide the following information below:
- Roku device model, serial number, device ID, and Software Version. (these can all be found in Settings > System > About)
- Tracker ID (when you see this issue occur, press the Home button five times, followed by the Back button five times, and provide us with this ID)
Please get back to us with more details. We are looking forward to your response.
Thanks,
Emman
Emmanuel-D.
Roku Community Moderator
