HI @Wayloj,
Thanks for your first post in the Roku Community!
It seems that the information you provided is incomplete. Please provide us with more details about the issue you've been facing. We'd love to take a look and see how we can help. In addition, please specify the exact steps you are taking to reproduce this issue so we can investigate further.
We'll be eager to wait for your update.
All the best,
Chel
Jecheal R.
Roku Community Moderator