Features, settings & updates

[ride4two]

I have been using the tv as a monitor through the HDMI cable. It was working the night I turned it off and then the next day a message indicated no link could be found. It is not the computer as it works on another tv.

[JWS9518]

@ride4two  Sometimes, these cables lose sync with the devices that can be fixed by unplugging the cable and reconnecting back. Also, you can try unplugging the power of the TV for 30 seconds and re-connecting the power as that may also fix the issue, by resetting the connection.

You could also try a different HDMI cable as well as they occasionally go bad or if the TV/computer has a different HDMI port, you could switch ports and see if that fixes it as the ports can also break.

[RokuJechealR]

Hi @ride4two,

It is great to have you here in the Roku Community!

We understand you are having trouble with the HDMI connections on your Roku device. We'd love to take a closer look.

Here are a few quick fixes you might try:

• Try switching the HDMI cable to a different HDMI port on your Roku TV. (Example: From HDMI 2, plug it into HDMI 1 or 3)
• Ensure the HDMI cable is firmly connected to the Roku TV and your computer.
• Restart the connected external device or your computer.
• Restart the Roku TV by unplugging it from the power source for 10 seconds and plug it back.

Otherwise, you can try the following: 

1. Press Home on your Roku remote
2. Scroll and select Settings
3. Select System
4. Select Power. If you do not see a Power submenu, skip to the next step.
5. Select System restart

Let us know if that helps or if the issue persists, and we can explore more troubleshooting options.

Thanks,
Chel