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Pattyrose
Newbie

Closed captions on Roku Premiere goes on and off

I can be using captions and it suddenly quits captioning.  Next time a different channel, no captions, then next day, same show captions working.  I am lost for ideas.

 

 

 

 

 

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1 REPLY 1
RokuMary-F
Community Moderator
Community Moderator

Re: Closed captions on Roku Premiere goes on and off

Hi @31668064,

Thanks for posting in the Roku Community!

Which streaming channels are you experiencing this issue on?

As a first step, we recommend taking a look at the troubleshooting steps provided by our Support page here: How do I enable closed captioning? | Official Roku Support 

Keep us posted and we'll continue assisting from there if needed.

Many thanks,
Mary

Mary F.
Roku Community Moderator
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