Features, settings & updates

[Pattyrose]

I can be using captions and it suddenly quits captioning.  Next time a different channel, no captions, then next day, same show captions working.  I am lost for ideas.

[RokuMary-F]

Hi @31668064,

Thanks for posting in the Roku Community!

Which streaming channels are you experiencing this issue on?

As a first step, we recommend taking a look at the troubleshooting steps provided by our Support page here: How do I enable closed captioning? | Official Roku Support 

Keep us posted and we'll continue assisting from there if needed.

Many thanks,
Mary