What happened to my Roku City Stroll: Movie Magic⁉️ I performed a restart but I can only get the black and white screen saver — I want the purple screen saver back. When I click Movie Magic no screen shot appears.
We would recommend trying to perform a manual update on your Roku device to see if you are still experiencing the issue you are reporting.
Instructions to manually update your software:
1. Navigate to Settings
2. Select System
3. Select System update
4. Select Check now
For more information about how to check for a manual update, visit our Support page here: How do I update the software on my Roku® streaming device?
Let us know how it goes! We're hoping this will work for you.
Your post is tagged with a Roku 1 model 2710. That is an older device, among the oldest and least powerful devices that Roku still supports. But, Roku still supports it.
However, as it is a less powerful device, occasionally, some apps stop working on it after those apps are updated. I do not know if that is the case with that screen saver and the 2710, but it is the case for some apps.
If the screen saver was updated and the update broke 2710 functionality, that may be permanent. However, it would be best if another user of that screen saver came by and reported any experience that is less than optimal.
DBDukes Roku Community Streaming Expert Note: I am not a Roku employee.
If this post solves your problem please help others find this answer and click "Accept as Solution."
Thank you, but I fixed it. I know have the purple City Skyline. Thank you!!!
Please share HOW you fixed it, for the benefit of others with the same issue.
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
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