What happened to my Roku City Stroll: Movie Magic⁉️ I performed a restart but I can only get the black and white screen saver — I want the purple screen saver back. When I click Movie Magic no screen shot appears.
Hi everyone,
Thanks for bringing this to our attention.
We would recommend trying to perform a manual update on your Roku device to see if you are still experiencing the issue you are reporting.
Instructions to manually update your software:
1. Navigate to Settings
2. Select System
3. Select System update
4. Select Check now
For more information about how to check for a manual update, visit our Support page here: How do I update the software on my Roku® streaming device?
Let us know how it goes! We're hoping this will work for you.
Regards,
Mary
Your post is tagged with a Roku 1 model 2710. That is an older device, among the oldest and least powerful devices that Roku still supports. But, Roku still supports it.
However, as it is a less powerful device, occasionally, some apps stop working on it after those apps are updated. I do not know if that is the case with that screen saver and the 2710, but it is the case for some apps.
If the screen saver was updated and the update broke 2710 functionality, that may be permanent. However, it would be best if another user of that screen saver came by and reported any experience that is less than optimal.
DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.
If this post solves your problem please help others find this answer and click "Accept as Solution."
Thank you, but I fixed it. I know have the purple City Skyline. Thank you!!!
@Latoria wrote:Thank you, but I fixed it. I know have the purple City Skyline. Thank you!!!
Please share HOW you fixed it, for the benefit of others with the same issue.
Movie magic screensaver is unavailable/missing. I've done everything I can think of to get it back anyone else having the same issue
I also have this problem on Roku 3.
Roku replaced it with the "Luca" (Disney movie) screensaver - hopefully this is just temporary.
please let us know how you fixed it it was my favorite.
Agreed: Irritating. I'm not a Kid I don't want to see it on my background. Disney has lost their minds anyway.
Mine just disappeared as well, replaced by some Disney movie I have no interest in. It appears to no longer be available, which is rather annoying.