Features, settings & updates

[LadyBlue9]

I have to turn on the close captioning every day. I put it on to always on. But the next day when I turn the TV on, they don’t show up. When I go into settings, always on is still checked. But the close captions are not showing. So I have to turn it off and turn it back on again every single day. 

[RokuTakashi]

Hi @LadyBlue9,

Welcome to your first post here in the Roku Community!

Thanks for bringing this to our attention, and we would want to know more details about the issue so that we can help resolve this. Would you be so kind as to provide what specific channel/s affected by the issue? In addition, when did you first notice this issue? Furthermore, what troubleshooting steps have you taken to resolve the issue?

We look forward to hearing your response.

All the best,
Kash