rtungett
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05-24-2023
08:13 AM
Can't mirror Samsung S20 screen on Roku Premiere 3920RW using Smart View
I'm having the same issue all of a sudden. Did you find any resolution?
2 REPLIES 2

Community Moderator
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05-27-2023
07:03 AM
Re: Can't mirror Samsung S20 screen on Roku Premiere 3920RW using Smart View
Hey @rtungett
Welcome to the Roku Community!
We understand that you're experiencing an issue with the Smart View/screen mirroring feature on your Roku device. We would like to know more about how we can help. Can you please provide us with the following information:
- Roku device ID, and software OS version (found in Settings > System > About).
- Mobile phone device info: brand, model, and OS.
- Tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID).
- Steps to reproduce the issue you are seeing.
- When was the issue first encountered?
Also, you can check this article for more information: How to screen mirror your Android™ or Windows® phone to your Roku® streaming device
With more detailed information, we will be able to look further into this issue.
All the best,
Kash
Takashi O.
Roku Community Moderator
Roku Community Moderator
serlcb
Binge Watcher
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08-22-2023
03:01 PM
Re: Can't mirror Samsung S20 screen on Roku Premiere 3920RW using Smart View
Hi @rtungett
I still have the same issue, no mirroring with Windows or Samsung (S20 and S23).
Mirroring only works with AirPlay.
Sérgio