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rtungett
Newbie

Can't mirror Samsung S20 screen on Roku Premiere 3920RW using Smart View

I'm having the same issue all of a sudden.  Did you find any resolution?

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2 REPLIES 2
RokuTakashi
Community Moderator
Community Moderator

Re: Can't mirror Samsung S20 screen on Roku Premiere 3920RW using Smart View

Hey @rtungett 

Welcome to the Roku Community!

We understand that you're experiencing an issue with the Smart View/screen mirroring feature on your Roku device. We would like to know more about how we can help. Can you please provide us with the following information:

  • Roku device ID, and software OS version (found in Settings > System > About).
  • Mobile phone device info: brand, model, and OS.
  • Tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID).
  • Steps to reproduce the issue you are seeing.
  • When was the issue first encountered?

Also, you can check this article for more information: How to screen mirror your Android™ or Windows® phone to your Roku® streaming device

With more detailed information, we will be able to look further into this issue.

All the best,
Kash

Takashi O.
Roku Community Moderator
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serlcb
Binge Watcher

Re: Can't mirror Samsung S20 screen on Roku Premiere 3920RW using Smart View

Hi @rtungett 

 

I still have the same issue, no mirroring with Windows or Samsung (S20 and S23). 

Mirroring only works with AirPlay.

Sérgio

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