Hi, @ItWontWork.
Welcome to the Roku Community!
We appreciate you reaching out about an issue connecting your phone to the internet. No worries, we're here to help.
There is a Control by mobile apps setting on your Roku device that when disabled, prevents the Roku mobile app and any third-party app from communicating with your Roku device.
You may follow these steps to set:
- Press the Home button on your remote
- Scroll and select Settings
- Select System
- Select Advanced System settings
- Select Control by mobile apps
- Select Network Access
- Choose one of three options:
- Default. This setting is for users who want to use the Roku mobile app or a third-party app to act as a remote and control their Roku device. Most users choose this setting.
- Permissive. For users who want the Roku mobile app or a third-party app to control their Roku device and are on a publicly accessible network. This choice is uncommon and typically used with an advanced network configuration.
- Disable: For users who do not want a third-party app to be able to control their Roku device.
When your Roku device is configured to allow Wi-Fi network access (set to Default for most users), it should appear on the Roku mobile app's discovery screen.
If the issue persists, you can also attempt screen mirroring on your streaming device using other devices. Additionally, you can use a mobile hotspot to check for the missing channel on your streaming device.
Furthermore, you may visit this support article on how to connect your phone to a Roku streaming device with the Roku mobile app
We hope you'll find this information helpful. Let us know if you still have any questions.
Regards,
Reynan
Reynan L.
Roku Community Moderator
