Discussions

[Zulumuppet73]

Did u get a fix ours is doing the same tonight yet was playing it 10mins prior

[RokuJechealR]

We appreciate having you here,@Zulumuppet73!

Thanks for letting us know about the trouble you've encountered with your Roku device. We'd like to learn more about the issue you are experiencing so we can help, but we need more details.

• What Roku device are you using right now? (e.g., Roku Express, Roku Streambar, Roku TV—specify TV)
• Are there any changes in the setup or settings of your Roku device or your network provider that might cause the problem?
• Are you encountering any error codes or messages?
• What troubleshooting steps have you taken so far to resolve the issue?

Please keep us posted on what you find out, and we'll continue assisting you from there.

All the best,
Chel

[latexlove]

seems like they can make a tv but not one that works as expected from one, not to mention how shi the ppl are at answering questions about their problems. definitely not worth the money 😂🤦‍♂️

[Debbi1234]

I have the same issue. i have a hisensexroku tv. it does work on other tvs. just started happening 10/26/24 around 10 am

[RokuJechealR]

Hi @Debbi1234, Welcome to the Roku Community!

We do not have enough details from your original message to make an effective suggestion. Could you tell us more about your concern? Also, what troubleshooting steps have you taken to resolve the issue?

With more information, we can assist you further.

All the best,
Chel

[TylatheSmoka]

I am having this problem, i have actually done everything ive been told. It has to be the tv. Not even 20 minutes ago i was using it now it will not connect no matter what, i have tried 3 cords, router reset, changing the hdmi modes nothing will work.

[RokuJechealR]

Hi @TylatheSmoka

We appreciate your first post to the Roku Community!

Thanks for letting us know about the trouble you've been experiencing with your Roku device not detecting consoles and the steps you took to resolve it.

We want to gather more information on the issue to learn more and see how we can help.

• May we know what Roku device you have?
• Does your game console work with other TVs?
• When did you start having this issue?
• Are there any changes in the setup or settings of your Roku device or your network provider that might cause the problem?

For troubleshooting purposes, we recommend restarting your Roku device from the Settings menu by navigating to Settings > System > Power > System restart (if you do not see a Power submenu, skip to the next step).

Please keep us posted regarding the behavior you are experiencing, and we will be more than happy to continue assisting you further.

All the best,
Chel

[KayCw23]

Hey! I had this issue and tried what I thought was everything for me! I unplugged my TV for almost an hr, and I just hooked it up and its back diaplaying my XBOX console. I have an Onn Roku Tv. 

[KayCw23]

Hey! I had this issue and tried what I thought was everything for me! I unplugged my TV for almost an hr, and I just hooked it up and its back diaplaying my XBOX console. I have an Onn Roku Tv.

[KayCw23]

Hey! I had this issue and tried what I thought was everything for me! I unplugged my TV for almost an hr, and I just hooked it up and its back diaplaying my XBOX console. I have an Onn Roku Tv