Discussions

Is your Roku TV not working? Join our online community forum to find help with common Roku TV issues, get troubleshooting tips, and share your experiences.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
mikoto06
Newbie

advice on Trending TV malfunction

I find it convenient that a number of our larger tcl televisions have died on us lately. Me being one of those.

Worked absolutely fine 2 nights ago, but as of the following morning we only had a black screen and sounds.

We have tried everything that has been presented with no luck. One thing I have read though was that if was a backlight issue, I'd be able to see an image with a flashlight. I'm unable to do this so I'm curious if it may not be the backlight. Any other suggestions?

Also, for those of you with this issues, has multiple power cycling or hard resets helped?

0 Kudos
4 REPLIES 4
RokuDanny-R
Retired Moderator

Re: advice on Trending TV malfunction

@mikoto06

Thanks for the post.

Have you already tried unplugging your TV for 10-15 minutes then plugging it back in to see if the issue persists?

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Community Moderator
0 Kudos
Amk1970
Channel Surfer

Re: advice on Trending TV malfunction

Tried it

0 Kudos
Amk1970
Channel Surfer

Re: advice on Trending TV malfunction

Yes

0 Kudos
RokuKariza-D
Retired Moderator

Re: advice on Trending TV malfunction

Hi @Amk1970

Thanks for the post.

We do not have enough details from your original message to make an effective suggestion. Could you tell us more about your concern?

With more information, we can assist you further.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.