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My new tv turned on with vertical lines and they lines move depending on what I click on the remote. The TV was unplugged overnight and it still happens. When the remote is used the tv still makes sound #onntv #rokutv
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Thanks for the post.
As @Visitor45763 mentioned, if this is a new TV, we would recommend contacting whom you made the purchase with, or the Roku TV manufacturer.
Each Roku TV manufacturer provides direct support for their products running the Roku OS. For a list of Roku TV manufacturers contact information, visit our Community post here: Contacting Support for Your Roku TV
Thanks,
Danny
Roku Community Moderator
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Re: White vertical lines on Screen with sound
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Re: White vertical lines on Screen with sound
If it's new, I would pursue a warranty claim with the tv manufacturer (TCL, Onn?). Or, return it.
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Thanks for the post.
As @Visitor45763 mentioned, if this is a new TV, we would recommend contacting whom you made the purchase with, or the Roku TV manufacturer.
Each Roku TV manufacturer provides direct support for their products running the Roku OS. For a list of Roku TV manufacturers contact information, visit our Community post here: Contacting Support for Your Roku TV
Thanks,
Danny
Roku Community Moderator
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Re: White vertical lines on Screen with sound
I was watching Starz with Roku fine when I rewound a bit and now sound is fine but screen is white — on all shows/channels. Vertical pattern like this person says. Sudden, after years with no problems.
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Re: White vertical lines on Screen with sound
Nevermind. I restarted in settings and it’s OK.