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Dallasnght
Newbie
‎08-26-2024 01:41 PM

When I turn on my TV it has vertical colored lines across the screen.

I’ve only had mines for a few months. Bought it from Walmart. Now what do I do to get it fixed 

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Dallasnght
Newbie
‎08-26-2024 02:25 PM

Re: When I turn on my TV it has vertical colored lines across the screen.

When I turn on my TV it has vertical colored lines across the screen. I’ve hardly even used it. I bought it for gaming. Is there a roku repair shop near 75237

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RokuCarly
Community Moderator
Community Moderator
‎08-27-2024 11:46 AM

Re: When I turn on my TV it has vertical colored lines across the screen.

We're grateful for your first post here in the Roku Community, @Dallasnght!

Thanks for letting us know about the screen issues you've observed on your TCL Roku TV. We'd be happy to help you contact the correct support regarding this matter.

This could be a hardware issue. We highly recommend directly raising this concern to your TV manufacturer as they are responsible for this kind of issue. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.

You may reach them here: TCL Support

I hope you find this information helpful.

Best regards,
Carly

Carly Y.
Roku Community Moderator
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