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[kane808]

Basically what the caption says. I lost the remote to the TCL Roku TV so I bought a new one so I proceeded to reset the TV as I had no way to connect to the internet or navigate the TV. I unplugged everything (yes even HDMI cables and USB), let it sat unplugged for around 5 minutes. Replugged everything in and the Roku simple remote won’t connect to the TV. I know it’s not a batteries issue because the Roku Express flashes when I press buttons on the remote. I reset the TV numerous times, I reset the remote by holding the back arrow and home button to see if it would do anything and nothing. I cannot connect to the internet as the remote will not connect to the TV at all. I have no idea what to do next I have pretty much tried almost everything possible. Need help. The remote is able to turn on the TV and that’s it.

[RokuJohnB · Accepted solution]

Hi @kane808,

Thank you for posting here in the Roku Community!

We understand you're having a problem with the Roku remote since it was not working. We're happy to help.

Please check out this support article on why my Roku remote is not working.

We hope this helps. Please keep us posted.

Kind regards,

The Roku Community Team