Hi, @Greer4009.
Welcome and thank you for posting here in the Roku Community!
We'd be more than happy to assist you with having an issue with the volume on your Roku TV.
Could you please try these troubleshooting steps below:
- System Restart - Home > Settings > System > System Restart/Power > System Restart.
- Software Update - Home > Settings > System > System/Software Update > Check Now.
If that does not work, try adjusting the volume modes on your streaming device.
Here are the steps:
- Begin streaming content.
- Press the Star button on your Roku remote.
- Select Sound settings.
- Note: If you do not see this selection, skip to step 4.
- Use the directional pad in the center of your Roku remote to switch Volume mode to the desired setting. The pad is plus-shaped.
- Off: Volume modes are inactive and content volume is unmodified.
- Leveling: This feature enables consistent volume across different types of entertainment, so you do not have to change the volume every time you switch channels or a commercial comes on.
- Night: The volume of soft sounds like whispering is increased while the volume of loud sounds like explosions is decreased, making it easier to hear your show at night without disturbing others.
Note: In some streaming channels, the Star button is assigned a different function meaning it will not open the options menu as described above. In these cases, you must launch a different channel, such as The Roku Channel, and follow the steps above. Once the volume mode is switched, the setting will remain when you return to the original channel.
For additional information, you can visit this support article on how to use volume modes on your Roku streaming device
If there's anything else we can do to assist you, please let us know. We're always willing to help.
Regards,
Reynan
Reynan L.
Roku Community Moderator
