Volume increase or decrease by multiples of 3 only
I have TCL 43" when I use the Roku remote or even my sound bar remote to either increase or lower the volume it will only do so by jumping 3 levels, like if my volume is at 10 and I press up to increase it will go to 13 or if I lower the volume from 10 it will go to 7 and so on. Is this a setting, is there a way to change this? Jumping by multiples of 3 make it hard to dial is just the right volume level.
Re: Volume increase or decrease by multiples of 3 only
Yes, I am using the sound bar for audio, that's why I purchased it, and yes, audio is coming out of the sound bar.
Yes the problem still exists when the sound bar is unplugged and not used. That was also one of the reasons I purchased the sound bar in hopes it would fix the issue. Also as stated it doesn't matter if I use the TV remote or the sound bar remote, same thing.
Please send me a PM (private message) with your Roku account email address, and include the serial number of the Roku TV from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to pass along your information to our Support team who can assist you further.