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Sandykutah
Newbie

Unable to see local channels

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This morning I don't see local channels unless I run a scan. I've had to do this twice. Did we get a software update?

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RokuJechealR
Community Moderator
Community Moderator

Re: Unable to see local channels

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Hi @Sandykutah,

Thanks for the first post to the Roku Community!

We appreciate you letting us know about the behavior you've encountered with the local channels on your Roku device.

We would like to know how to identify and resolve this issue, but we need more details.

  • What is your device's OS version?
  • What specific troubleshooting steps have you taken so far to resolve the issue?

For troubleshooting purposes, we recommend navigating to Home > Settings > TV inputs > Live TV > Manage Channels > Manage all Channels > (Checked Hide Streaming Channels). To see if it helps to resolve the issue.

Please keep us posted on what you find out, and we'll continue assisting you from there.

All the best,
Chel

Jecheal R.
Roku Community Moderator

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RokuJechealR
Community Moderator
Community Moderator

Re: Unable to see local channels

Jump to solution

Hi @Sandykutah,

Thanks for the first post to the Roku Community!

We appreciate you letting us know about the behavior you've encountered with the local channels on your Roku device.

We would like to know how to identify and resolve this issue, but we need more details.

  • What is your device's OS version?
  • What specific troubleshooting steps have you taken so far to resolve the issue?

For troubleshooting purposes, we recommend navigating to Home > Settings > TV inputs > Live TV > Manage Channels > Manage all Channels > (Checked Hide Streaming Channels). To see if it helps to resolve the issue.

Please keep us posted on what you find out, and we'll continue assisting you from there.

All the best,
Chel

Jecheal R.
Roku Community Moderator
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