Discussions

[jeantvutah]

I have the same problem with brand new TV.  I have to go into manage channels everytime to get them back.  I even put all my local channels as favorites and when you turn the TV back on they are gone.  Once you go into manage channels a few times you can get it the guide to show correctly as OTA and streaming channels.  When you shut it off and turn back on it does not work again.  This is the only reason I bought this TV.  Any suggestions on how to keep it working.

[jeantvutah]

this is exactly correct.  I used both and couldn't figure out why it worked sometimes and not others.  When in the main app menu click right and select the Live TV with the box that has lines and you get both OTA and your streaming.  Thank you-now I don't hate my purchase.  RoKU -why are you not explaining this to people-It is confusing.

[RokuArjiemar · Accepted solution]

Hello! @jeantvutah,

We appreciate you sharing your post in the Roku Community!

Thank you for reaching out to us. We understand your confusion with your channels when Live TV channels aren't showing your antenna channels as expected. We're pleased to assist.

With the Live TV Channel Guide, your TV listings are combined into a single channel grid. This is a helpful part of watching TV on your Roku TV system by letting you quickly find your favorite free, live TV. You can access the Live TV Channel Guide directly from The Roku Channel or from the convenient Live TV app on your TV's home screen.

If you want to hide streaming TV channels and only see information for "over-the-air" channels, you can go to Settings > TV inputs > Live TV > Hide streaming TV channels and select Hide all. If you want to hide the Live TV app from the home screen, highlight it, press Star on your Roku remote, and then select Remove input.

For additional help and detailed instructions, read the article about using the Live TV Channel Guide to find TV listings.

Thanks,
Arjiemar

[Tadrich]

What has recently caused OTA channels to not be displayed in channel list anymore? I am not intentionally filtering them out. I have to rescan and filter to see them now. How can i get things back like its been for years. I’ve already reset system.

Do not tell me how to rescan or filter OTC channels.  I’ve done it four times already but they disappear everytime i go to the new LIVE TV channel.  Extremely annoying. 

[Tadrich]

PS - Sort your posts from newest to oldest.  Seeing oldest first makes no sense and is confusing.