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mittjoshi
Newbie

Unable to connect Roku App to Roku Tv

IRoku is the worst tele-service company. The TV app crashes every other time, have to factory reset or restart every time I connect or mirror through Apple Play. Works fine with my other device means the issue is with Roku, also it starts working once Roku Tv is restarted.

How can you survive with so many problems, why isn’t this company bankrupt. Roku app also does not work, cannot connect to Roku TV app remote as well. 


 

 

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RokuRiamie-D
Community Moderator
Community Moderator

Re: Unable to connect Roku App to Roku Tv

Hi @mittjoshi,

Thank you for the post.

We appreciate you letting us know about your issue with your Airplay and Roku mobile app. We would be more than happy to help you resolve this issue.

To help us assist you better, could you please provide the following details?

  • Could you please specify which channel are you having this issue with?
  • What kind of error are you seeing when you try to use Airplay and the Roku mobile app with your Roku TV? When did this issue start to happen?
  • Which iOS version is your Apple device running while connected to this Roku TV?

 We look forward to hearing from you and looking closely into this issue. Thank you!

Regards,
Riamie

Riamie D.
Roku Community Moderator
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