Discussions

[vuhnessuh]

Hi there, I recently bought a ONN Roku Tv from Walmart, it was updating then one of my kids accidentally cut it off, ever since then it has been stuck on Recovery mode, we have tried every method on here and YouTube, nothing helped.. my biggest problem is that Walmart isn't letting me return the tv, does anyone know how to resolve this problem???

[AvsGunnar]

If you have already tried the USB method https://support.roku.com/article/212361468 and trying the Factory Method (press and hold for 30 seconds), and also the method by Cliff Wilkes  https://www.youtube.com/watch?v=mb0WsncH4K4, then I would purchase another OnnTV (if budget allows) and stuff the non-working one back in the box and return it.

[Njunes1996]

My onn. Roku got stuck in recovery mode can you help me 

version: C4F.04E12205A

serial # : X00700H120SP

device ID: S0HPH2A120SP

hardware ID: D820X

onn. Model: 100012589

[RokuJechealR]

Hi @Njunes1996,

Welcome to the Roku Community!

Thanks for sharing the information on your device. We have passed along your concerns and details to the appropriate Roku team for further investigation. Once more information is available, we'll update this thread.

Your patience and understanding in the meantime is much appreciated.

All the best,
Chel