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Chudleston1
Newbie
‎09-26-2024 10:09 AM

I just bought a 24-in Roku TV and my PlayStation won't work with it

I just bought a 24-in Roku TV and it doesn't work with my PlayStation. It works perfectly fine on all my other TVs. I bought a new HDMI cable. I reset my PlayStation 4 I did everything I could but it doesn't work. I see other posts where other people are having the same problem. What can I do to make my PlayStation work?

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RokuJechealR
Community Moderator
Community Moderator
‎10-04-2024 10:02 AM

Re: I just bought a 24-in Roku TV and my PlayStation won't work with it

Hi @Chudleston1

Welcome, and thanks for posting to the Roku Community!

We understand you are having trouble connecting your Playstation to your Roku TV, and we appreciate the steps you took to resolve the issue.

We'd be more than happy to look into this further. For us to help you better, we will ask a set of questions to isolate the issue:

  • What Roku device are you using right now? (e.g., Roku Express, Roku Streambar, Roku TV—specify TV)
  • Are you encountering any error codes or messages?
  • Have you tried changing the HDMI port that your PlayStation is connected to?

We will be better equipped to provide further assistance by providing additional details.

All the best,
Chel

Jecheal R.
Roku Community Moderator
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