Discussions

[RokuDanny-R]

@Bobmak

Thanks for the follow up.

I have passed along your information to the appropriate Roku team to investigate further. In the meantime, can you please provide us with a screenshot of your Systems page that shows the Time options missing.

Thanks,
Danny

[Bearatorious]

I have the exact same issue with my TCL Roku TV as well. No option to change the time. Software appears to be updated. I’m going to follow this post to see what the solution is. 

[mmcdade63]

Everything they have told me to do isn't working.

[RokuDanny-R]

@Bearatorious @mmcdade63

Thanks for the posts.

We would be more than happy to investigate the issue further, but will need more detailed information. Can you please provide us the following information:
-Roku device model
-serial number
-device ID
-software OS/version (these can all be found in Settings > System > About)

Once we have this information, we will be able to pass it along to the appropriate Roku team to look into further.

Thanks,
Danny

[RokuNimfa-C]

Hi @Lunatoons1, 

Thanks for your first post in the Roku Community. 

We understand that you do not have the option to change the time on your Roku TV. We'd like to look into this further. Can you provide the details below:

• Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About)
• Screenshot of your Systems page showing that the Time option is missing

With more information, we will be able to assist you further. 

For reference, click here for detailed information on How to change the format of the clock

Keep us posted. 


Regards, 
Nimfa