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Unicorn12
Newbie

TV keeps turning off after playing for a while

TV keeps turning off after playing for a while, have to unplug to restart. So frustrating!!!! This needs a fix!!!!

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1 REPLY 1
RokuJanadeeK
Community Moderator
Community Moderator

Re: TV keeps turning off after playing for a while

Hi @Unicorn12,

A warm welcome here at the Roku Community!

We appreciate you reaching out to us regarding your device's power issue.

A couple of troubleshooting tips to try:

  • Kindly perform a system restart; this is not the same thing as turning off and on your device. From the Roku home screen, use the menu path Settings > System > Power > System Restart.
  • If the cause of the problem is the power management options, pressing the Roku remote's Home key should bring it to life. If you have a "Settings > System > Power" menu item under "Auto power savings," see if deactivating "After 20 minutes of no interaction" keeps the Roku from shutting down.

Let us know if this helps, and we'd be more than willing to assist you further.

Best Regards,
Janadee

Nadee K.
Roku Community Moderator
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