I recently bought an Onn 4k QLED UHD smart TV that claims to have a refresh rate of 120hz so I could play games at 120 fps on my new PS5, but when I set it all up and checked my settings on my ps5 it said 60hz was the max, The HDMI that I have is HDMI 2.1 and I tried multiple HDMI ports so I'm at a loss
Yes it is a roku TV, and I emailed Onn about it, they stopped responding, so I actually just called earlier, The guy had me restart my TV, and when that didn't work he put me on hold for 10 minutes then claimed I'd get a call back within an hour, but it's been six hours, and nothing, I'm most likely going to try to return it, I'm quite fed up at this point
I have the same issue. I feel as if they’re labeling the tv 120 hz is scam. It feels like a giant waste of money. On the back of the tv it states it can run 120hz, but every time I check it says it’s at 60hz. Very disappointed in my purchase.
I have the same problem, I have the Onn 70inc “120hz” but with a Xbox Series X and I tell me the same thing that my tv doesn’t supper 120hz and I do have a 2.1 hdmi cable so it could be a setting with the tv or a update that we need to do to have the 120hz ?