Discussions

Is your Roku TV not working? Join our online community forum to find help with common Roku TV issues, get troubleshooting tips, and share your experiences.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
StevenColby
Reel Rookie

Re: TV keeps asking me to set up sound bar

I considered perhaps it was somehow related to my Xfinity box; nope.  Unplug Xfinity HDMI, reboot Roku TV - same behavior.  This one is really weird!  From the software screen it doesn’t appear that there were any recent updates.  What could it POSSIBLY be?!?

Etchlings
Newbie

Re: TV keeps asking me to set up sound bar

Same exact issue as everyone here. Working normally for years, then of a week ago Roku TLC TV constantly asks to “set up new device on HDMI 4” when loading up RokuTV Home Screen. There is no new device. It’s the same exact Bose soundbar that was connected every day for months. 

TLC 43S455

Hardware G133X

software ver 14.1

nloveday
Reel Rookie

Re: Falsely saying I’ve connected a new device

I am having the same problem. 

nloveday
Reel Rookie

Re: Falsely saying I’ve connected a new device

It started about one week ago and before that I have not had any issues. 

Toddw11
Newbie

Re: Falsely saying I’ve connected a new device

Same issue here.  Extremely frustrating!

Model 65RAX

Hardware ID G852X

 

donglover
Reel Rookie

Re: Falsely saying I’ve connected a new device

My element started this the same time 

 

Clearly this is Roku update related and very very bothersome

 

if only they had as much security on those as logging in just to post this has 

gab4gab
Newbie

Re: Falsely saying I’ve connected a new device

I see this is marked as solved but I don't see a solution.  This odd behavior started with no apparent cause. The questions remain - What caused this?  What is going to change back to the previous behavior?

MindWalker
Reel Rookie

Re: Falsely saying I’ve connected a new device

I have the same thing happening. Somewhere an update that contained a bug has been distributed causing this issue. My TV is a Hisense TV. Roku needs to do a quality check on the latest update.

0 Kudos
John-Mag
Streaming Star

Re: Falsely saying I’ve connected a new device

I was a pro programmer for ~30 years and wouldn't be too hard on Roku for missing a weird bug in a minor software update.

I WILL be hard on Roku if they don't resolve this quickly. It should be fairly easy to find and fix (or simply back out) the change that caused the problem.

0 Kudos
immrnicegy
Newbie

Re: TV keeps asking me to set up sound bar

Mine is doing the same thing. TV is only a couple months old and just started doing this about a week or so ago. Very annoying. With this many reported problems of the same issue, it has to be something on Roku’s end.

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.