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Gapsjoy
Reel Rookie

TV Volume Numbers not appearing with streambar

Did anyone ever come up with a fix for this?  I have Samsung Smart TV and roku streambar 

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RokuEuniceL
Community Moderator
Community Moderator

Re: TV Volume Numbers not appearing with streambar

Hi @Gapsjoy,

Greetings from the Roku Community!

We're glad to assist you with your Roku Streambar that is not showing the TV volume numbers. We'd like to know more about it so we can further assist you. Please provide us with more details.

  • When did this issue occur?
  • Is this happening when streaming Roku Streambar input only, or is it also happening on your Samsung TV when watching local channels?
  • If it's only happening when streaming Roku, is the issue happening on all contents or channels, or is this isolated to one content or channel? (Specify)

We'll be waiting for your response.

Kind regards,

Eunice

Eunice L.
Roku Community Moderator
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Gapsjoy
Reel Rookie

Re: TV Volume Numbers not appearing with streambar

  • When did this issue occur?  From the minute I hooked up to my QN9090BA65
  • Is this happening when streaming Roku Streambar input only, or is it also happening on your Samsung TV when watching local channels?  ALWAYS no matter what we are watching
  • If it's only happening when streaming Roku, is the issue happening on all contents or channels, or is this isolated to one content or channel? (Specify). ALL

I’ve tried changing settings in every way I can think of and nothing helps. I’ve tried rebooting and nothing helps. 

Love the sound bar, but it would be great if we could tell what level the volume is on. 

Tivoburkee
Community Streaming Expert

Re: TV Volume Numbers not appearing with streambar

The Streambar remote only controls volume by CEC, the tv and Streambar have to recognize each other as a CEC device. If you can't refresh the CEC devices in the tv settings try unplugging the power from each for a bit. Then plug them back in, give it time to work. 

Edmund
Roku Community Streaming Expert

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Gapsjoy
Reel Rookie

Re: TV Volume Numbers not appearing with streambar

Unplugging and replugging had no impact on the issue at hand.  

The volume controls work fine on my TV. 

The issue is that all you get is the +/- indicators NOT the numbers.  

Anyone else have any ideas?

Actualitie
Newbie

Re: TV Volume Numbers not appearing with streambar

I’m encountering this same issue, as someone who always had the volume set at specific numbers during the day or night because of kids this is almost a deal breaker to not be able to tell.

all I get it the plus and minus signs on the right of my screen, sound is only coming outof the Roku stream babe with the hdmi arc.

We just want to see the numbers, how can we do that? Every post I’ve seen has no replies after the first message!

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