Discussions

[0g_Capo]

Yeah mine went white 2 years ago I just plugged it in the picture was fine 5 minutes later back to white.. wtf.

Crazy part is.. I only had the TV for at least about a couple of years to 3 years and I put at least $500.oo The TV was about 350. Close to 400 then when I got it I had activated by calling these people and paying more money which they never tell you about. The crazy part is the first guy charged me $160 and then the next guy charged me about 70 to $80 to activate it for lifetime but the other guy was trying to get me for 160.oo . Unbelievable. I'm pissed at this TV didn't even last me at least 8 years or 9 tops

[RokuTakashi · Accepted solution]

Hi, @0g_Capo

Thanks for posting, and welcome to the Roku Community.

We understand the display issue you have previously encountered with your Roku TV. Regarding display issues with your Roku TV, you must bring it up to the TV manufacturer directly so that the issue will be addressed. Roku TV manufacturers provide direct and extensive support with their TV models, especially with display-related issues. 

For more information, you can guided here at Contacting your Roku TV Manufacturer

In addition, please be advised that Roku will never charge you a fee to activate your device or create an account. Learn more about how to avoid fraudulent websites and protect yourself from activation and technical support scams.

We trust that this information will be of assistance. Please do not hesitate to reach out should you require further support.

Best wishes,
Kash