Discussions

[Pjmck]

This happened last year then stopped. Now it’s happening again! Banner at bottom of screen asks “Exit Hulu?” (Or whatever I’m watching)   Two choices EXIT or CANCEL. IF I hit either one I’m thrown out to the “Add RDIO channel” screen!!!! Roku needs to send out a FIX for this very annoying problem! I have a 55 inch TCL ROKU TV. It happens both with the TCL ROKU remote and with my Roku phone app. 

[RokuLianna]

Hi @Pjmck

Thanks for the post.

We would recommend trying to unplug your TV for 10-15 minutes and then plugging it back in to see if that resolves the issue you are seeing.

Please keep us posted on what you find out.


Warm Regards,
Lianna