Discussions

Is your Roku TV not working? Join our online community forum to find help with common Roku TV issues, get troubleshooting tips, and share your experiences.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
j04
Newbie

TCL Roku TV dolby vision plays in blue and green colors.

I have a TCL S525 tv.  Dolby vision only displays in blue and green colors.  This occurs on Dolby vision access, Disney +, and Paramount .  Other shows not Dolby vision work fine.

0 Kudos
1 REPLY 1
RokuERey
Retired Moderator

Re: TCL Roku TV dolby vision plays in blue and green colors.

Hi @j04,

Thanks for your first post here in the Roku Community!

We appreciate you letting us know about the issue you've encountered.

Could you tell us more about this? What are the steps to reproduce the issue? Have you tried using an alternative network, such as a mobile hotspot, to see if you're still seeing the same issue occur?

Let us know more about this so that we can work on additional troubleshooting.

Best regards, 

Rey 

ERey.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.