I've gone through all the support steps like factory resetting it. Bought it new and it won't pair to my ONN Roku TV. Tried chat support and they had no idea what I was talking about even after sending them the link to the product. https://www.roku.com/products/audio/tcl-roku-tv-wireless-soundbar
In case it helps someone in the future- I got it to work after factory resetting it, unplugging TV, unplugging modem and router for three minutes. Then plugging it all back in and pairing worked.
In case it helps someone in the future- I got it to work after factory resetting it, unplugging TV, unplugging modem and router for three minutes. Then plugging it all back in and pairing worked.
